04 Dec

The Relational Lens: Understanding, managing and measuring stakeholder relationships


We’re excited to announce the forthcoming publication by Cambridge University Press of a new book called ‘The Relational Lens: Understanding, managing and measuring stakeholder relationships’

The book spells out in some detail the 5 dimensions of Relational Proximity and provides an academic exploration of their use and usefulness. The Relational Proximity Framework® is a groundbreaking approach to transforming organizational performance. It measures the amount of relational access individuals have to one another – access determined by formal or informal rules of engagement established either by the stakeholders’ own behavioural habits or by company practice and policy. By using it, management can address organization-wide relationship problems and strengthen the relational infrastructure on which productivity depends.

Here is a small excerpt from the book:

The premise of the book, and of the tools and courses that complement it, is simple. It is that success – in business, in community building, in public service, in life – depends upon getting relationships right; that leadership (in whatever context and at whatever level it is exercised) depends upon the ability to build and sustain relationships; and that real change starts by realising that relationships are both measurable and a basis on which to improve performance. It is possible to create the conditions within which people are more likely to form and conduct effective relationships, and to approach relationships in organisations in ways that enable constructive discussion and actionable solutions.

The book is written by four authors, John Ashcroft, Roy Childs, Alison Myers and Michael Schluter, and is due for publication mid 2016.